Editing Multiple Contacts

Make changes to a large list of contacts at once

Written by Matteo Silla

Last published at: November 3rd, 2026

How to edit multiple contacts

In this article you will learn how to edit contacts in bulk


  • Scroll to the bottom of Contact Manager and click "Export for Updates" in the lower right corner of the page. This will download an Excel document of your entire contact database or the specific contacts you have searched. 
  • Please note that the import template has new columns for Privacy Consent and Marketing Consent. Files that still contain the old columns Consent Status and Consent Date will be rejected after January 31st, 2027. Please rename these columns to Privacy Consent Status and Privacy Consent Date & Time. This is the one exception to the rule about not changing columns.

    NOTE: If you do not filter down your search results by Name, Category, Type, etc., you will export your entire contacts database.

Delete

Upload Error

If your Export for updates fails to download, it may be that you are exceeding the character limit in Excel. This tends to happen when contacts  are in many contact groups because of EXCELs limitations. For example if we concatenate the sum of all contact groups for a contact and it exceeds 32.767 chars, Excel will give an error message. Please contact the support team if you run into this situation and they will be able to assist. 


  • Make your edits (carefully) and save the template, making sure it is still a .xls file.



  • The ID column is the unique ID for each contact. Upon re-importing, the system will read this ID and know you are updating existing contacts rather than creating new ones
  • Delete contact details by clearing the contents of the cell that you'd like to delete and your changes will be made upon re-import. For example, if you wish to remove a Contact from 1 of their 10 Contact Groups or perhaps from a Contact Type, delete that information from the field in your excel.

  • If there are any fields that you want to ensure are not affected, you can simply delete the column including the header. Deleting the column will not delete the data upon re-import. You are only indicating that there are no updates.


How to import your updated contacts


When you are ready to re-import, go to the Import Contacts tab and select "Contacts" under Import Type. Browse your computer for the file you edited and click "Import".