Automated Email Notifications

Set up emails that remind you of outstanding samples and other actions.

Written by Jasmine Osman Caldeira

Last published at: August 6th, 2024

Samples notifications

Overview

  • Summary of Samples due Today
  • Summary of Overdue samples
  • When requests have been created, converted or declined. 
  • Pending Send-outs.
  • When a sample from your Send-out has been removed from your inventory.


 

You can configure these Notifications settings in Send Out Manager and Overdue returns


 


 

Below is a screenshot of the full settings available to you and what they mean.
 


 

Overdue Returns

Returning Samples: Automatic email of samples that need to be returned on that day. Check all if you would like a daily email notifying you of what is due that day. This email will be sent to the email address you use to login to Launchmetrics. 

You also can send yourself a test of what this email notification will look like. This email will be sent to the email address you use to login to Launchmetrics.

Outstanding Samples: Automatic email of all overdue samples. Select the day that you would like to receive a report of outstanding samples. This email will be sent to the email address you use to login to Launchmetrics.

You also can send yourself a test of what this email notification will look like. This email will be sent to the email address you use to log in to Launchmetrics.

 

Sample Requests

  • When new requests are created within your departments. Tick this option if you would like to receive this notification upon action. 
  • Whenever requests assigned to me get converted (into deliveries, purchases or reservations). Tick this option if you would like to receive this notification upon action. 
  • Whenever requests assigned to me get declined. Tick this option if you would like to receive this notification upon action.


 

Sample Send-Outs

  • When new pending send-outs are created within my departments. Tick this option if you would like to receive this notification upon action. 
  • When a sample on my send out has been removed from inventory. Tick this option if you would like to receive this notification upon action. 

 

Note

Please make sure to click "Submit" to enable these changes.