Please see below for a list of previously recorded Trainings & Workshops conducted by our Launchmetrics Enablement team. Feel free to view any of the recorded sessions!       PREVIOUSLY RECORDED WORKSHOPS:   September 2024Discover Training Workshop  🗓 Wednesday, September 18th, 2024, 10:00am EST >> Video Recording Available  << Conte...

Delivery Type Loan & Transfer Understand the difference between Delivery Type 'Loan' versus 'Transfer'     What is a Loan and Transfer? Using the 'Loan' or 'Transfer' Delivery Type options, give you the ability per shipment to choose if you'd like to see sample information in your original system Department or if you would like to have the sampl...

...

Why auditing your inventory is key? Conducting regular inventory audits offers numerous benefits and advantages for each department within your organization. Firstly, audits significantly reduce sample loss by ensuring precise tracking and accountability of all items, helping maintain an organized and efficient inventory system. They facilitate the ...

The Look Performance Report provides insights into your sample usage based on Looks & over a specified period of time. It uses the "looks being sent out: at an aggregate, per send out level as data. This just means that a look can only be counted once per send out. This reports provides the following analysis: Average number of deliveries per Lo...

Please see below the list of upcoming Trainings & Workshops scheduled through year 2024. Sign up using the registration link under each event. Upcoming Workshops Samples & Contacts Training Workshop  Wednesday, 16th October 2024, 10:00am EST >> Register here << Content Included: Contacts Individually adding your Contacts & Co...

Sample Layout Preferences Layout Preferences allows you to customise which sample details are visible to you when viewing your samples.   To change your Layout Preferences: Click on “Layout Preferences” below the search Wizard. The Layout preference button will only appear once you have made a search.      “Selected Headers” lists the sample details...

Return Samples Scan samples back into your inventory when they've been returned to you   There are a few ways you can Return samples in Launchmetrics, the obvious one being  available in the “Returns Tab”!   Option 1, Scan or type the barcode number under the “Return/Receive samples” bar. The Scan Log will show the items that have been returned succ...

...

Sample Type Editor How you create a Sample Type depends on how your site is setup. Generally Sample Types are "Free Type" therefore you'll be able to create a Sample type upon creating a sample. Navigate to Samples Manager and click "Create Sample".  You'll have the option to create a Sample here along with adding the Sample Type.    If you have you...

...

Team viewer If you are having trouble with your printer and you require remote support, we can assist you with this by requesting you to run Team viewer quick support through your Launchmetrics page. This will provide you with an ID and Password, that you will need to send to the Support agent helping you with your query.  To run team viewer quick s...

“My Dashboard” is Insights’ feature that allows you to customize a dashboard to your needs. Build your dashboard to gather the most important metrics on the same page and access all your KPIs in one click. Create your own dashboard to: perform a recurring analysis with graphs that are in different pre-configured dashboards compare the same graphs wi...

Enabling Gateway between yourselves and another Launchmetrics client, saves you valuable time otherwise spent importing seasonal samples, maintains consistency of sample data including descriptions and imagery, streamlines samples trafficking and coordination, efficient sample returns and more accurate and transparent client reporting. One-time, aut...

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General Set Up The questions below are commonly asked during the Discover set up process for new users. Please work directly with your Launchmetrics Customer Success Manager to ensure you are takin...

...

...

List of all New U.S hardware for Barcode and Address Label Printing Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Barcode Label Printer (ZD41022) Amazon BarcodesInc PosGuys Barcode Label  Mobile Bluetooth Printer (ZQ63) Amazon BarcodesInc PosGuys Barcode Label  Mobile Bluetooth Printer (ZQ51) Amazon BarcodesIncs PosGuys Product Purchase Li...

Designer Editor   Search for existing designers using the search fields at the top of the page. Add a new designer by clicking the “Create Designer” button in the upper right corner of the page. Choose to Edit, Archive, or Show Collections of an existing designer by choosing from the drop-down menu to the left (in the “Options” column). Please note ...

Creating a new mailing Learn how to create a new mailing, and edit existing drafts Click "Create New Mailing" to begin.   You will be promoted to select the type of email that this Events Mailing is. After selecting the Email Type, click "Ok" to continue.  You'll find explanations of our templates below! Invitation  Generally used as your initial RS...

Configuring & Editing Newsletters Learn to configure and edit daily or weekly newsletters for your focuses Navigate to the Newsletter tab and click on the "+" icon next to Newsletter to create your newsletter. This is where all previous newsletters will be found. Use the 3 vertical dots button to edit, remove, or disable any existing newsletters...

...

...

Launchmetrics’ Voice-Centric approach highlights the Voices creating value today to provide a holistic view of marketing performance and cross-compare the impact your various activities have on the customer lifecycle. From Media, Celebrities, Influencers, Partners and Owned Media, this methodology gives you a unique framework to understand the ROI o...

Samples Dashboard   The samples Dashboard is the first thing you should take a glance into when you're logging into your Launchmetrics Samples Platform. You can easily navigate through the page to view key inventory stats, find out what returns are due back, what Samples need to be sent out and more!     In your Dashboard you'll see the information ...

Samples notifications Overview Summary of Samples due Today Summary of Overdue samples When requests have been created, converted or declined.  Pending Send-outs. When a sample from your Send-out has been removed from your inventory.   You can configure these Notifications settings in Send Out Manager and Overdue returns     Below is a screenshot of...

Invoice Report Search the history of any invoices that have been issued through the system Samples that were sent out through Loan Type: Purchase appear in the Invoice Report. Once you click “Generate Report”, all invoices issued will appear in the “Search Results” section. From the “Options” drop-down menu to the left you can print or edit the invo...

...

...

Bulk Closing Your Send Outs & Sending your Recently Returned Samples to Archive   Cleaning up your Samples Database can be a long winded task! In this article you will learn how to bulk close your old Send Outs and easily Send the recently returned Samples to your Archive.  The first initial steps you will need to take is to “bulk close” or “ret...

In order to print your company logo on an address label, the logo file must be installed on the printer. Follow the steps below to install your logo onto your printer. Open the Logo Settings Dialogue In the header of the Sample app, click on your user name and find the Printer Setup page Scroll down to the Address Label printer Setup section Ensure ...

Editing your Send Outs Send Out details can change from time to time, or you may make mistake. In this case you can edit your open Send Out so you don't have to re-do the entire action saving you time.  Navigate to your Send Out Manager and search for your delivery using the search wizard Click the options drop down menu and select "Edit delivery". ...

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.    💡 Top Tip When using “Manage Sample Placements” it's important that you fill in as much information as possible in the Editorial details secti...

...

Troubleshooting: Resetting Your Scanner  In this article you will learn 2 things: Learn how set your Scanner to "AZERTY" Lear how to reset your Scanner Setting your Scanner to "AZERTY" If your LS2208 Scanner isn't reading your barcodes properly (e.g. FEFééééàààà instead of FEF00001111), just scan the following barcode to set the scanner to AZERTY. E...

  During the life of your barcode label printer you may experience technical difficulties that require further attention. However, before concluding you have an issue, be sure to go through the below checklist first.  If the issue persists, please reach out to the Support team then. Make sure QZ tray is installed and launched Make sure your printer ...

The Samples by Launchmetrics mobile app is available in on Apple iOS devices only. Some features available from the app: Scan a barcode to see its details Queue samples in Sample Manager Create Send Outs Return/Receive Samples Verify Import  Match RFID Tags Locate a lost sample (that has an RFID tag attached) Print labels to Bluetooth printer Downlo...

Produit  Lien 1 Lien 2 Imprimante Barcode - ZD410 Solushop Amazon Barcode label (51 x 25mm) Solushop Bechtle Imprimante Barcode  Mobile Bluetooth (ZQ63) Solushop Amazon Imprimante Barcode  Mobile Bluetooth (ZQ51) Solushop Bechtle Produit Lien 1 Lien 2 Scanette Solushop Amazon Cable Solushop Amazon Produit Lien 1 Lien 2 Imprimante Address - ZD420 Sol...

Guest Side (request samples) Once on a Samples-enabled showroom is available,  guests can add Samples to their request list, like they would add images to their download list. Then after consulting and consolidating their list, they can start to "request all Samples", filling in request information like the desired dates and details about the event ...

...

...

Print clips average timings  There are two stages our print team need to follow before articles are available in Discover. The two stages are acquisition and processing. Acquisition is the time and steps of acquiring the actual magazine, can involve picking up at newsstands or shipments depending on the publication on the magazine (its priority) and...

Before you begin, make sure you have the following items: Info You can use the existing ribbon core already in your printer as your empty ribbon core. If you don’t have an empty ribbon core, use the ribbon core closest to you (when facing the front of your barcode printer) and unroll it. It will have negatives of your barcodes on it. Throw away the ...

Email Domain Manager The Email Domain Manager is where you can browse & add email domains that are verified or pending spam authentication. When you want to send an email through the Launchmetrics platform with a custom SEND FROM email address (e.g. janedoe@company.com), you must check for, and sometimes modify your authentication records in ord...

  Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC) Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC)   Launchmetrics has made the decision after careful consideration, to discontinue GPS Radar, our members-only community for fashion professionals. This will be effective on the 8th July 2024.  T...

Collection Editor Before you can create any samples, you'll need to pre-create your collections. A collection consists of a Designer, Season and Collection Name. For example, the below is a Collection.  Designer: Stella McCartney Collection Name: Womenswear  Season: AW22  Creating a Collection To create a Collection you'll need to hover over your ma...

Warning Launchmetrics is not a hardware expert or supplier, therefore please refer to your hardware supplier or partner for device compatibility or hardware support.  The hardware listed below are the only models supported by Launchmetrics, on which we can offer support and troubleshooting. ℹ️ Purchase links are at the bottom of the page by country ...

Open the Font Settings Dialogue Firstly, ensure you have a printer selected & a printer language selected. Select EPL if you are not sure. The 3 dots button should appear if both options are selected Click to open the Font Settings Dialogue If using ZPL If using EPL Print a list of installed fonts Printing a list of fonts is the only way to see ...

...

General & Setup How do I reset my Contacts login password? Navigate to “ https://portal.launchmetrics.com/” Click “Forgot” under the password field Type in your email address that you provided to Launchmetrics to setup your account. Click “Send Reset Link” Please make sure you check your junk mail if you do not see your reset password email in y...

Case study for Benchmark pages Note:  All filters are applied to all graphs of your dashboard. Please keep this in mind when doing your analysis. You can filter by channel (print, online, social), date and country. All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (specific date,...

Case study for Brands Focus pages Note:  All filters are applied to all graphs of your dashboard. Please keep this in mind when doing your analysis. You have to filter by brand, channel (print, online, social), date and country. All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (...

Existing Requests & Reservations To search for an existing request or reservation you'll need to navigate to your Requests tab, followed by selecting "Request Manager"  You'll then need to use the various search fields at the top of the page. NOTE: By default, "Approved, Pending and Declined" are selected.    The Send-Out process can go from Req...

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) The following article will outline common questions received for Galleries, as well as provide useful answers to them! How do I reset my Galleries login password? Navigate to “ https://portal.launc...

Export for Updates Navigate to your Samples Manager and search for the samples you'd like to edit.  There are two options you have when exporting your samples. Option one: Search for your Designer/Collection/Season using your search wizard, click search and click "Export for Updates" at the bottom of your screen. This will export ALL your results.  ...

During the life of your barcode label printer you may experience technical difficulties that require further attention. However, before concluding you have an issue, be sure to go through the below checklist below. If the issue persists, please reach out to the Support team  Firstly, please make sure your printer is plugged into a power source and s...

Inventory report   This report provides you with a real-time, detailed, overview of your Sample inventory. Inventory Report is ideal for when you are searching for available Samples to use in upcoming Send-Outs, Reservations, or Requests.   Search for your Samples using the drop down fields provided in your Search Wizard Remember if you cannot find ...

...

...

Archived Events Access all the information you need from your passed archived events.  You can access your archived events by navigating to your Events Manager tab, and clicking the "Include Archived Events" tick box.  To find your archived events, look out of the black label on the left hand side as shown below. Once you event has been archived you...

 Modelos actualizados para los nuevos clientes  Producto Enlace de compra 1 Enlace de compra 2 Enlace de compra 3 Impresora de códigos de barra (ZD410) Zebra Zebra 2 Amazon Impresora de códigos de barra  Mobile bluetooth (ZQ63) Amazon Impresora de códigos de barra  Mobile bluetooth (ZQ51) Zebra Amazon Producto Enlace de compra 1 Enlace de compra 2  ...

  How To Start The Create Send Out Process Send Outs can be started in 3 different ways: Hover over the Send Outs tab at the top of the Samples module and click 'Create Send Out'. Within the 'Send Out Manager', click the 'Create Send Out' button. Within the 'Sample Manager', users can search and queue samples that are needed first. After queuing the...

Product Barcode.com.au TechBuy POS '99 POSSUPPLY Barcode Scanner (Corded) Zebra LS2208 Kit Zebra LS2208 Zebra LS2208 Zebra LS2208 Barcode Scanner (Bluetooth) - - Zebra CS3070 Zebra CS4070 Zebra CS3000 Product Barcode.com.au TechBuy POSSUPPLY Barcode Label Printer Zebra ZD410  (203 DPI) Zebra ZD410  (203 DPI) Zebra ZD410  (203 DPI) Barcode Labels 50m...

Product Zebra Mall (斑马商城) ZEBRA旗舰店 Barcode Scanner (Corded) Opt. 1 LS2208 LS2208 Barcode Scanner (Corded) Opt. 2 DS2208 DS2208 Product Zebra Mall (斑马商城) ZEBRA旗舰店 Barcode Label Printer ZD888 ZD888 Barcode Label 50mm X 30mm 50mm X 30mm Barcode Label Printer Mobile Bluetooth (ZQ63) Barcode Label Printer Mobile Bluetooth (ZQ51) Thermal Direct vs. Therma...

Minimum System Requirements Mac 10.6 or later Notice The following steps will have to be completed TWICE — once for the Barcode printer, and once for the Address printer. Installation steps: Plug your printer into a power outlet & connect the printer to your router using an ethernet cable. Turn the printer on.  Make sure the printer is connected...

 List of all New UK hardware for Barcode and Address Label Printing Regular Printing  Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Label Printer USB (ZD410) Barcode Warehouse Systems Print Media Ers Online The Barcode Business Barcode Label Printer  USB & Ethernet (ZD410) Barcode Warehouse TBA TBA TBA Product P...

Send-Out Report Run reports for call-backs The Send-Out report allows you to search for your Send-outs to keep on top of your Samples whereabouts, this report is unique because it allows your to create and save a customisable template. You can use this report to search for Deliveries/Samples on loan, overdue, missing and much more! You'll find a ful...

...

Use these guidelines below to check if your system meets our requirements. Computer Operating System : Windows Mac Internet Browsers: Browser Version Microsoft Edge 80 + Chrome 80 + Firefox 78 + Safari 14.1 + Mobile devices: Events iPad/iPhone – iOS 15 +Samples iPhone – iOS 15 + Network Bandwidth:  1 Mbps Broadband connection to the internet (Minimu...

RSVP Report To create your RSVP report you'll need to navigate to your Reports Tab and click RSVP Report You can create or edit an existing template by either click "Edit" as shown below, or "Create Template".  These option will take you to the "Export Template" page where you can drag and drop the fields you need to view in your report.   You can s...

...

Creating New Samples Creating a single sample is usually an action used when you're receiving samples sporadically, or you have overlooked a sample in your showroom.   To get started you'll firstly need to Navigate to your Samples tab and click Samples Manager.  Click “Create Sample” on the right hand side.   This will open a new window, where you'l...

Warning Launchmetrics is not a hardware expert or supplied, nor an RFID one. Therefore please refer to your RFID partner for device compatibility or hardware purchase and support. The hardware listed below are the only models supported by Launchmetrics on which we can offer support and troubleshooting. RFID can be a complex and technical subject, we...

Locking Fields Maintain clean data and consistent practices in order for Fashion GPS to be most effective. Employees that will use Launchmetrics constantly should determine these lists together. Once this is decided and provided to  Launchmetrics , the fields can be locked down. This means every time an employee attempts to create a contact they mus...

Enable IP Security Management The Launchmetrics product suite has various security options and setting to keep your data safe. One of these precautions allows you to track and control which IP addresses are allowed to access the system ie. if you only want your employees to access the system from the office or wish to be notified if they try to acce...

...

...

RFID Invitations Pair your scanner and assign an RFID tag to each of your invitees The preferred scanner for assigning RFID tags and checking in invitees at your shows is the BlueBerry HS UHF Scanner by Tertium Technologies.  To pair the scanner with your computer, go to System Preferences and select "Bluetooth". NOTE: Fashion GPS recommends pairing...

Single Sign-on SSO is an authentication method that allows a user to log in with a single credential to multiple software systems or applications; it enables the user to log-in once and access services without re-entering authentication factors. Security SSO reduces the number of logins each day and only requires one set of credentials, which streng...

Import HTML into your Launchmetrics Mailing There may be times where you will want to import the HTML of a pre-designed email into your Contacts or Events mailing. Maybe you have a designer in your marketing department that has done the hard work of customizing an email for you. Or maybe you are transitioning from another mailing system to Launchmet...

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General & Setup How do I reset my Events login password? Navigate to “ https://portal.launchmetrics.com/” Click “Forgot” under the password field Type in your email address that you provided to...

Searching for Samples Search for samples across multiple search fields To search for a particular sample or group of samples, enter the sample details you have available and then click “Search.” The more information you enter into the search wizard, the more the system will narrow down the search. If the field you're looking to search by isn't avail...

Creating Online Media Feeds Learn to create Online media feeds for your Focus This support article will focus on creating new Online media feeds. To learn the first steps on how to create new feeds, please read this support article, 'Creating New Feeds'. Sections of the Online Media Feed Naming the feed Defining main expression Adding and excluding ...

Creating an Event Learn how to create and edit your event   To create a new event, click “Create Event” in the upper right corner of the page. The required fields will be denoted with a red asterisk( * ): Department: This is the department of users who will have access to the event. Seating: Select the seating style for the event, either a Seated Ev...

Requesting a new online media In Discover it's possible to request Launchmetrics to add an online media to crawl moving forward if we do not track it. Fashion Luxury & Beauty Media Please note, not all media's can be added to our database. If the media is not related to Fashion, Luxury and Beauty it may be rejected from the list of media's to ad...

Generating Discover Reports  Accessing Reports To create a Report, or to download a report recently generated by your team go to Reports in the Navigation bar and select a Focus in the dropdown. If any reports were created for Feeds in this Focus recently, any user will see them listed in the sidebar and will be able to download them directly. Else,...

Understanding Spam Learn what spam is and basic techniques that you can follow to help your mailings reach recipients. What is spam? Spam is any message that is considered unsolicited or irrelevant. It’s critical that you build lists and send targeted mailings to ensure the highest email deliverability rate What is spam? Spam is any message that is ...

Launchmetrics’ proprietary Machine Learning algorithm provides brands with a unified currency to measure the value of all marketing activities across Voices, Channels, and Markets by assigning a monetary amount to every post, interaction, and article. Finely tuned to specificities of Fashion, Luxury, and Beauty, the algorithm was trained on actual m...

This article will walk you through all the steps to create a new mailing from scratch. If you would like to import the source code for a pre-designed template, go to this article. This particular article will focus on the Drag & Drop mode....and if you don't know what that means then read on! Getting Started To start, go to Contacts Mailing in y...

Search Options Freelancers: Contacts that are not associated to a Company are automatically marked as Freelancers. Profile Update Requested:  At the bottom of Launchmetrics emails, recipients have the option to update their profile information. By using this search field in Contact Manager, you can Accept or Deny the profile updates. The information...

...

Be sure to review the Samples Excels: Before You Start article which outlines some configuration options that you may want to consider before you import.   Download a Blank Template In the main navigation go to Import > Import Samples Under the Download Blank Templates section you'll see downloadable templates. For information on the different te...

Samples Manager Search, edit, and queue up samples for further action Search Any sample detail that you enter into the system database can be searched in the Samples Manager. To search for a particular sample or group of samples, simply enter the sample details you have available, and then click “Search”. The more information you enter into the sear...

Editing a Single Sample   Navigate to Samples Manager  Search for the Sample you wish to Edit. Select "Edit Details" from the "Options" drop-down menu on the left side of the page.   NOTE: This page has the same layout as if you were adding a new sample. Make your desired changes and click the "Update" button to save. If you're looking to edit multi...

How do I find Social MIV in Discover You can track your MIV with different levels of granularity within Discover: on a specific post, profile, campaign or over a period of time. In your feed results you can see the metrics related to your brand and check the MIV associated with each placement: The Campaign and Periodic reports also offer you an anal...

Case study for Voice Focus pages Note:  Voice filter is applied to all graphs of your dashboard. Please keep this in mind when doing your analysis.  All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (specific date, voice type, etc). All graphs are available to download in excel M...

General Set Up The glossary definitions below are commonly queried words/phrases when setting up an Event. Please work directly with your Launchmetrics support team to ensure you are taking advantage all possible options.  In-Person Event An In-person Event is an Event where invitees will be physically present.      Digital Event Digital events are ...

End of Life Manager   End of life samples End of Life samples are those which have had their Sample Status marked as: Sold Written-Off Gifted Returned to Vendor Sent to Archive Transferred to another department   These samples are considered End of Life, because when marked as the above statuses, the sample will be removed from the Inventory and wil...

 Forward deliveries in cases where you need to ship samples directly to their next destination without returning them to your original showroom or sample closet.     How to Forward a Delivery To forward a delivery, you'll need to navigate to your Send Out Manager Search for your delivery number  Click the options drop down menu on the left hand side...

Your logo needs to be formatted to fit onto the label and to be installable onto your printer The dimensions of the logo should not exceed 600 px x 100 px with max file size 1M You will need photo editing software such as Photoshop or Gimp (Free) https://www.gimp.org/downloads/ How to format using Gimp On Mac Resizing the Logo file To open your file...

Preventing your Emails from being received into Spam Internet Service Providers (ISPs), like Google, Yahoo, and Microsoft, use different types of authentication as a way to scan incoming emails for spam. Emails that fail this authentication are more likely to end up in a spam or junk folder. Because Launchmetrics is sending emails on your behalf, em...

Notice The following steps will have to be completed TWICE — once for the Barcode printer, and once for the Address printer. Installation steps: Download the Zebra printer driver here: https://www.dropbox.com/sh/rivim71o293sobj/AAB4QnxDCgbq0p61UnGpFhlGa?dl=0 UnZip (extract) its contents by right-clicking on the folder Go to your computer's Control P...

Modelli aggiornati per i nuovi clienti   Prodotto Link per l'acquisto 1 Link per l'acquisto 2 Link per l'acquisto 3 Stampante Barcode (ZD410) Amazon   Omnitekstore   Bechtle   Stampante Barcode Mobile bluetooth (ZQ63)   Amazon Omnitekstore Bechtle Stampante Barcode Mobile bluetooth (ZQ51)   Amazon   Omnitekstore   Bechtle     Prodotto Link per l'acq...

  How to Queue Samples? Create a queue to perform an action on one or more samples by checking off the small box to the left of each of the samples you wish to queue. The number of items queued will be visible directly beneath the Search Results grey bar if you have checked off two items it will say “2 Samples Queued”   To queue all your samples fro...

Creating An Invoice   To create an invoice, you'll need to navigate to your Send Outs and click "Create Send Out".   You'll fill in the details as you usually do when creating a Send Out, however be sure to click "PURCHASE" as the loan type Click Next Step once you're done. Next you'll need to scan or type in the barcodes of the samples for your inv...

Pending Send Outs Pending Send Outs are Send-outs that have not yet been “completed”. There are two ways to approve your Send-Outs, if you have “Approve Deliveries” enabled on your site.  On the third step of your Send-out you will be prompted to add a Tracking number to Approve the delivery.     This requires a user to approve deliveries before App...

Definitions   Voice: A consolidated profile including several sources, all handled by the same person, media or brand.Example: Rolex includes:  Instagram URL, Facebook URL, Twitter URL   Voice Types Media: Any content published by a third party and written by a journalist, team, freelancer, etc. It can have sources in print, online and social. Influ...

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.    Sample Editorial Status is a new way to indicate the status of the sample after it has been returned. Often times you may get an update when S...

Setting up your Barcode Scanner   Launchmetrics recommend 2 different scanners. We recommend the below scanners as they have been tested by us therefore we can confirm they work perfectly with our platform.   Opticon OPR3201 Barcode Laser Scanner Zebra LS2208 Handheld Scanner   It's very important that when you unbox your scanner, you keep all of th...

Add a new request by clicking the “Create Request” button in the upper right corner of the page. To edit a request, click on the Options drop-down menu. Use the "Sort by" drop-down to arrange requests in your preferred order. Choose from the "Display" drop-down at the top or bottom of the page to select how many requests you would like to see. Reque...

Implementation Takeaway (Contacts) In order for Fashion GPS to be most effective, it requires clean data and consistent practices. Adhering to the following preparation of data sheets will help ensure the system is set up for the most effective use. Before you begin filling out your Samples and Contacts Template remember: If you know you’re not goin...

Overdue Returns You can search your overdue Deliveries or individual Samples by navigating to your "Returns tab" and selecting "Overdue Returns" Within your overdue returns tab you you can switch between "Samples" and "Deliveries" by selecting the tabs shown below.   Use the filters provided to find specific overdue, missing and late samples or deli...

  Send Out Manager   To search for your Send outs you have a large selection of multi-select fields to chose from to make your search quick and easy!   The fields in the above screen shot in the search wizard, are all fields you're able to use to when searching for a send-out. To add additional fields that are not visible, you can do so by clicking ...

End of Life Sample Recovery   "End of Life" samples are those which have had their 'Sample Status' marked as: Sold Written-Off Gifted Returned to Vendor Sent to Archive These samples are considered "End of Life", because when marked as the above statuses, the sample will be removed from the Inventory 'Inventory Status' and will only be able to be fo...

How it works Users within Samples, Contacts & Events apps must be assigned to a user role. User roles have a defined set of privileges (e.g. is able to create new inventory). User roles are assigned to Account Types which control the navigation.  Users can be assigned to only one User Role.  User Roles can be assigned to only one Account Type. A...

Initial Implementation Meeting (30/45 minutes) This meeting will serve as an introduction in which we will review how to enter your current information into the system. In this meeting we will cover the following: How to fill out the Contacts Excel template (to enter your contacts database into the system) The New Client Implementation Form (to help...

  GPS Radar Notice   Launchmetrics has made the decision after careful consideration, to discontinue GPS Radar, our members-only community for fashion professionals. This will be effective on the 8th July 2024.  This decision comes as part of our ongoing efforts to streamline our services and enhance our offerings to better meet the needs of the Fas...

Locking sample fields simply means that new values must be pre-determined in the system and cannot be created on the fly during an excel import process. This allows you to ensure clean data practices in your Samples app. We recommend locking lists only if you are building excel sheets manually and not exporting from another system. If you are using ...

How to mark a sample in your inventory as Sold. In order to mark your inventory as sold, create a Send Out with Delivery Type 'Purchase' You will be prompted in the 3rd step to "Add Final Prices". Here you can manage discounts as well. Input Final Price information and click 'Create Invoice' to proceed Both a Closed Delivery and Invoice will be crea...

Converting Temporary Contacts into Permanent Contacts   To convert your Temporary Event contacts to Permanent contact (in your Contacts Database), follow the steps below:  Queue up the Temporary Contact(s) you wish to save to your database.  From the Queue Options drop-down menu select “Create as Contact.”  Select the designated Department for your ...

In order for you to maximize your Samples app to be most efficient, it requires clean data and consistent practices.  This article outlines some best practices if you are building excel import sheets manually.  Adhering to the following preparation of import sheets will help ensure a clean import.   Before you fill out your Samples Template If manua...

To Create your new Looks, you'll need to start by adding in your Look numbers.  Creating Look Numbers Navigate to "Look Manager" which is located under your Samples tab. Click "Create Looks".   Choose the Department, Designer, Season, and Collection you want to create Looks for. Under "Looks", type in the number of the Look you want to create, i.e. ...

Master List  Master list is your company's Sample Library. The master list contains detailed information about all samples in the inventory. It typically includes data such as sample names, descriptions, locations, and other relevant attributes.  Importing samples from master list to a department's inventory copies all samples information and create...

Creating Requests  Hover over your main Requests Tab and select "Create Request". Within Requests you have three steps: 1. Details of the requests 2. Requested Items 3. Review & Convert   Details  Fill out as much information as you can in this section NOTE: all fields with a red asterisk are required. Setting Reminders Scroll to the bottom of t...

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General Set Up The questions below are commonly asked during your Samples set up process for new users. Please work directly with your Launchmetrics Customer Success Manager to ensure you are takin...