🗓 released December 5th
✨ Control who can approve a request
We've added a dedicated user role to approve, decline, or undecline sample requests, bringing the right level of control to one of the most sensitive moments in the sample lifecycle.
In day-to-day PR and sample operations, requests move across departments, showrooms, and geographies under tight deadlines, often with multiple stakeholders involved. Without a clear approval owner, small ambiguities quickly turn into real operational costs: requests get actioned too early, teams duplicate efforts, declines can’t be corrected fast enough, media opportunities are lost, and statuses become unclear right when decisions need to be made.
This lightweight approval layer keeps workflows fast while making accountability explicit, and keeping execution predictably smooth at peak moments like launches, shoots, and press deadlines.

Info
Existing users have this permission activated by default, contact your Customer Success Manager to update User Roles.